Salesforce Certified Sales Cloud Administration - ADM-251 Exam Questions
QUESTION NO: 1
CORRECT TEXT
What is Salesforce to Salesforce?
CORRECT TEXT
What is Salesforce to Salesforce?
Correct Answer:
Salesforce
to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.
to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.
QUESTION NO: 2
CORRECT TEXT
Company A is bought by a larger company and needs to provide information on a monthly basis to the new parent company (B) to help predict sales. What data/report should company A provide for review?
CORRECT TEXT
Company A is bought by a larger company and needs to provide information on a monthly basis to the new parent company (B) to help predict sales. What data/report should company A provide for review?
Correct Answer:
Opportunity
pipeline report grouped by month.
pipeline report grouped by month.
QUESTION NO: 3
Your sole focus, when working with a client on data management, should be on initial data migration.
Your sole focus, when working with a client on data management, should be on initial data migration.
Correct Answer: B
QUESTION NO: 4
Territory mgt is enabled. Users should be able to track account plans for each account they have access to
Territory mgt is enabled. Users should be able to track account plans for each account they have access to
Correct Answer: B
QUESTION NO: 5
Which pair of reports is best associated with the business driver "Improve Sales Rep productivity" ?
Which pair of reports is best associated with the business driver "Improve Sales Rep productivity" ?
Correct Answer: A
QUESTION NO: 6
Universal Containers needs the ability to associate installed products at an account to specific cases. Those installed products contain information on the account's contracted Service Level Agreement (SLA) as well as the installed product serial number. Which approach should Universal Containers consider implementing to best satisfy these requirements?
Universal Containers needs the ability to associate installed products at an account to specific cases. Those installed products contain information on the account's contracted Service Level Agreement (SLA) as well as the installed product serial number. Which approach should Universal Containers consider implementing to best satisfy these requirements?
Correct Answer: C
QUESTION NO: 7
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What are the components of a territory?
CORRECT TEXT
What are the components of a territory?
Correct Answer:
A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory
M between account, territory and user Ability to manuallyadd accounts to territories or use assignment rules to auto allocateaccounts to a territory
M between account, territory and user Ability to manuallyadd accounts to territories or use assignment rules to auto allocateaccounts to a territory
QUESTION NO: 8
Forecast Category "Best Case" can be summarized as:
Forecast Category "Best Case" can be summarized as:
Correct Answer: A
QUESTION NO: 9
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What are key benefits of using content delivery?
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What are key benefits of using content delivery?
Correct Answer:
1. You can track how often the content you issued is viewed
2.Youcan control how long the delivery is available to viewers
3.You cancontrol if a viewer can download a file or view online only
2.Youcan control how long the delivery is available to viewers
3.You cancontrol if a viewer can download a file or view online only
QUESTION NO: 10
CORRECT TEXT
What is a tabular report?
CORRECT TEXT
What is a tabular report?
Correct Answer:
Tabular
reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, andcan't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.
reports are the simplest and fastest way to look at data. Similar to a spreadsheet, they consist simply of an ordered set of fields in columns, with each matching record listed in a row. Tabular reports are best for creating lists of records or a list with a single grand total. They can't be used to create groups of data or charts, andcan't be used in dashboards unless rows are limited. Examples include contact mailing lists and activity reports.
QUESTION NO: 11
Which metric influences customer satisfaction? Choose 2 answers:
Which metric influences customer satisfaction? Choose 2 answers:
Correct Answer: C,D
