IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals

QUESTION NO: 1
A user added new loggers in the Logging application on a clustered test server and selected Apply Settings. The user confirmed that the relevant messages were written into the log file. During the maintenance window, the same server was restarted. The user cannot find the new loggers he added previously when he logged back in the next day. What could be the reason?

A. The database was restarted during the maintenance window which over-wrote the logger settings. B. When the server restarted, the settings in the logging.properties file (not the settings in the database) were applied. C. The Apply Settings action in the Logging application only works with the current login session. D. The server was not started properties.

Correct Answer: B

QUESTION NO: 2
What is the purpose of the EventTracker filter?

A. To track the event of the selected components only. B. It helps to identify potential issues by tracking the overall usage of the application. C. Events are logged into a SystemOut.log file. D. To log events from external monitoring systems.

Correct Answer: B

QUESTION NO: 3
Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)

A. Importing data B. Administering self-service C. Managing configuration items D. Managing changes E. Working with incidents and problems F. Managing IT assets

Correct Answer: B,D,E

QUESTION NO: 4
In IBM SmartCloud Control Desk the offerings support several approvals for fulfillment. Which record types can be used for fulfillment of the request after approval?

A. Service Requests, Activities and Tasks, Work Orders, and Changes B. Work Orders, Releases, Change, and Tasks C. View Service Requests, Tasks, Incidents, and Activities D. Process Request, View Catalog Request, Activities, and Work Orders

Correct Answer: A

QUESTION NO: 5
Most loggers are inactive by default and set to which mode level?

A. DEBUG B. WARN C. DEFAULT D. ERROR

Correct Answer: D

QUESTION NO: 6
What is the purpose of domains within IBM SmartCloud Control Desk?

A. To allow global searches across areas of an organization B. To separate configuration items and assets into geographical areas C. To specify ownership of a set of objects within the product D. To maintain a value list that can be used in fields within the product

Correct Answer: D

QUESTION NO: 7
A self service user can perform which two tasks in the Self Service Center application? (Choose two.)

A. Order from the offering catalog B. Create a workflow C. Authorize a configuration item D. Report an issue E. Import data

Correct Answer: A,D

QUESTION NO: 8
Where can a system administrator find the applications to set up organizations and sites?

A. Configuration module B. Administration module C. System Configuration module D. Platform Configuration module

Correct Answer: B

QUESTION NO: 9
What are three required settings for a user to have access to an offering? (Choose three.)

A. The classification must be set. B. There must be at least one presentation attribute defined. C. The offering must be added to a Service Catalog. D. The status of the offering must be set to Active. E. The Line Manager Approval workflow must be set. F. The Fulfillment Manager approval workflow must be set.

Correct Answer: A,C,D

QUESTION NO: 10
What does the IBM SmartCloud Control Desk V7.5 (SCCD) Migration Manager do?

A. It migrates SCCD from Oracle WebLogic to IBM WebSphere. B. It migrates asset data between SCCD environments. C. It migrates configuration content between SCCD environments. D. It migrates SCCD from an Oracle database to IBM DB2.

Correct Answer: C

IBM Assess: IBM SmartCloud Control Desk V7.5 Fundamentals - A2010-652 Exam Questions