IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3

QUESTION NO: 1
How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?

A. Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader. B. Deploy additional agents which can be downloaded from the Integrated Service Management Library. C. Use the TADDM Custom Server Extension. D. Perform field customizations using the database configuration application.

Correct Answer: C

QUESTION NO: 2
Which statement describes IT processes?

A. Capabilities that reduce IT costs. B. The people and the tools they use to carry out activities. C. Activities designed to make delivering IT services more effective and efficient. D. Interrelated activities carried out to create value for customers or stakeholders

Correct Answer: D

QUESTION NO: 3
A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?

A. double the number of IBM WebSphere and IBM DB2 nodes B. install IBM DB2 on a PowerHA (formerly HACMP) cluster C. switch the OS platform from AIX to Linux D. install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster

Correct Answer: B

QUESTION NO: 4
A customer is planning to implement an IBM SmartCloud Control Desk solution. When should it be recommended to use IBM provided pre-installed VM images?

A. When there will be no more then 50 concurrent users, and time to value is critical for the project. B. When there will be no more then 50 concurrent users, and the customer wants to reuse an existing database environment. C. When there will be more then 50 concurrent users, and time to value is critical for the project. D. When there will be more then 50 concurrent users, and the customer wants to have multiple JVMs.

Correct Answer: A

QUESTION NO: 5
Which two communication modes are supported to allow integration with IBM SmartCloud Control Desk? (Choose two.)

A. Java Message Service messaging B. UDP protocol C. XML and flat files D. CORBA E. Command Line Interface

Correct Answer: A,C

QUESTION NO: 6
Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?

A. To ensure that services are designed to meet business needs B. To identify units of organizations responsible for specific outcomes C. To define activities, roles, responsibilities, functions, and metrics D. To create value for stakeholders

Correct Answer: D

QUESTION NO: 7
A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A. Capacity Management for IT B. Change and Configuration Database Management C. Service Request Management D. Asset Management for IT

Correct Answer: D

QUESTION NO: 8
Why does application and infrastructure performance consume an increasing amount of time and attention?

A. Because the application and infrastructure provide no foundation for end-to-end business service automation. B. Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically. C. Because IT departments have not invested in people, process, and technology skills enablement. D. Because the cost of infrastructure continues to rise as application complexity decreases.

Correct Answer: B

QUESTION NO: 9
A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management processes. The solution currently supports 15,000 end users but the customer acquired and integrated a company with an additional 5,000 end users. What does the customer need to do to cover the new end users?

A. Buy an additional 5,000 end user licenses B. Define the new users in the existing IBM SmartCloud Control Desk C. Build a separate instance of IBM SmartCloud Control Desk D. Buy an IBM SmartCloud Control Desk for Internal Service Provider license

Correct Answer: B

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 - A2010-591 Exam Questions