Cisco Applying Cisco Specialized Business Value Analysis - 820-421 Exam Questions

A. You should avoid discussion of 3rd party products or services, when exploring possible solutions with the customer. B. TOGAF ADM is a standard framework to assess IT quality and productivity. C. Value chain analysis is the preferred method to assess customer sensitivity to price increases. D. Both Cisco and partner capabilities should be considered as viable candidates for inclusion in a solution design.

A. A senior executive's personal action plan to drive higher revenues B. A detailed set of plans that describes an overall architectural landscape C. A detailed set of plans that describe how available IT staff will be redeployed D. A list of business goals to be achieved over 6 months or less

A. An account coverage plan for your team's territory B. A win/loss review from a proposal delivered to the customer 12 months ago C. Customer's communications plan for the rollout of a new application D. Business Model Canvas

A. Identify only those items which relate to the first phase of an implementation. B. Identify the data or decisions which could raise the likelihood that the statement comes true. C. Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption. D. Ensure each assumption about a business benefit clearly ties with a single IT capability.

A. Refinement and validation of dependencies B. Criteria for selection of tools to document documenting operating processes C. Troubleshooting tips for server installation D. Identification of business constraints E. Analysis of available networking bandwidth

A. The Account Manager, with support from the customer's IT organization B. The System Engineer most familiar with the customer's infrastructure and technical environment C. A project team individual with insight into the overall solution, financials and customer's current situation D. The customer finance executive