Cisco Selling Business Outcomes - 810-403 Exam Questions [2026]

QUESTION NO: 1
Which option is the primary goal in business outcome-based selling?

A. using next-generation IT to increase service quality and reduce risk, complexity, and costs B. developing and enabling new business processes, markets, and customer interactions C. taking advantage of new technology to increase business relevance D. improving agility and the ability to deploy innovative services for end users

Correct Answer: B

QUESTION NO: 2
Which option is a structured process to understand business landscape and context?

A. business model outcomes B. business canvas approach C. business model canvas D. business outcomes canvas

Correct Answer: C

QUESTION NO: 3
Which option is a primary reason for using the Cisco Services Solution story with customers?

A. to raise customer expectations of possible outcomes from larger IT investments B. to enhance the sales experience for an account manager C. to provide a clear way to discuss services that all customers need D. to raise awareness of Cisco Services relevancy to go beyond break/fix support

Correct Answer: B

QUESTION NO: 4
For which categories can collaboration between the sales professional and the customer achieve business goals?

A. line of business, technology innovation, and business outcomes B. line of business, industry markets, and realized business value C. industry markets, technology innovation, and business incentives D. industry markets, technology innovation, and business outcomes

Correct Answer: B

QUESTION NO: 5
Which two questions are used during high level outcome selling? (Choose two.)

A. How does talent architecture influence the definition of business outcomes? B. What capabilities are needed to achieve the outcomes? C. What are the technical restrictions of business? D. How are the goals of top executives achieved? E. How is progress vs. outcomes measured?

Correct Answer: B,E

QUESTION NO: 6
Which three options are perspectives of the customer needs? (Choose three.)

A. Finding Investors B. Executive Management C. Functional Area Management D. Operative Professionals E. Strategic Executives F. Technical Professionals

Correct Answer: B,C,F

QUESTION NO: 7
Which two options are features of Cisco SalesConnect? (Choose two.)

A. Ability to create personalized "briefcases" of content that you can save once, and access from any device. B. Single place to find business proposals and instructor led training related to Cisco Partners. C. Trusted, up-to-date, and relevant content displayed using comprehensive, powerful search capabilities. D. Access to kits of bundled content including IOS images and more.

Correct Answer: A,C

QUESTION NO: 8
How does understanding the customer's business model holistically address the customer's business challenge?

A. With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments. B. As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person. C. Segmented solutions designed for their specific outcomes make it easier for them to be more relevant to their company's business challenges. D. Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.

Correct Answer: A