Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support

QUESTION NO: 1
An Avaya support engineer has advised the customer to use the Diagnostic feature of the Avaya IX Workplace Client for Windows to collect the client log files and attach them to an email message to Avaya Support.
Where in the Avaya IX Workplace Client for Windows can the customer generate an email message with an attached zip archive of the Client logs?

A. Select Settings > Log Pack and then click on Report a Problem. B. Select Settings > Support and then click on Report a Problem. C. Select Settings > Trouble Ticket and then click on Report a Problem. D. Select Settings > Logs and then click on Report a Problem.

Correct Answer: D

QUESTION NO: 2
Which three call flow steps apply to Avaya IXTM Workplace for Web Client? (Choose three.)

A. Exchange HTTPS Signaling with Avaya Aura Web Gateway (AAWG). B. Exchange Instant Messages with Presence Services via HTTPS. C. Obtain Dynamic Configuration from AADS. D. Obtain Dynamic Configuration from SM. E. Register and use SIP Signaling with Communication Manager.

Correct Answer: B,C,E

QUESTION NO: 3
When troubleshooting an Avaya Equinox Conferencing solution issues related to access from the public network, debugging which component is recommended first?

A. Session Border Controller B. Avaya Aura Communication Manager C. Avaya Aura Web Gateway D. Session Manager

Correct Answer: B

QUESTION NO: 4
Users are unable to connect to an Avaya Equinox Conferencing Virtual Meeting Room from Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients. A traceSM output displays the following error message:
404 Not Found (No route available)
Based on the error displayed in the trace, what is the cause of this problem?

A. Avaya IX Workplace Clients' mis-configuration B. SIP trunk/link to Communication Manager is down C. Communication Manager routing mis-configuration D. Incorrect Dial Pattern in the SIP Routing configuration

Correct Answer: A

QUESTION NO: 5
Which tool allows you to view Presence and Instant Messaging/Multimedia Messaging information for a chosen user?

A. Presence Services Admin Web GUI B. Solution Deployment Manager (within System Manager) C. From the Presence Services menu of System Manager D. Avaya Breeze Dashboard

Correct Answer: D

QUESTION NO: 6
A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A. Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package. B. Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu. C. Access the component's CLI and navigate to /opt/Avaya/logs/CSP. D. Access Equinox Management web GUI, and configure an external file transfer server under Settings.

Correct Answer: A

Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support - 72400X Exam Questions