Cisco Implementing and Supporting Cisco Unified Contact Center Enterprise

QUESTION NO: 1
With Cisco Finesse, which two options list the two commands to stop and start the Tomcat service? (Choose two.)

A. To start the Cisco Tomcat service, enter this CLI command: utils service start Tomcat B. To stop the Cisco Tomcat service, enter this CLI command: utils service stop Tomcat C. To stop the Cisco Tomcat service, enter this CLI command: utils service stop Cisco Tomcat D. To start the Cisco Tomcat service, enter this CLI command: utils start Cisco Tomcat E. To stop the Cisco Tomcat service, enter this CLI command: utils service start Tomcat F. To start the Cisco Tomcat service, enter this CLI command: utils service start Cisco Tomcat

Correct Answer: C,F

QUESTION NO: 2
Which tool can be used to monitor Cisco Unified Communications Manager statistics?

A. Operations Console B. Cisco Unified Contact Center Domain Manager C. Real-Time Monitoring Tool D. Performance Monitor

Correct Answer: C

QUESTION NO: 3
Using queuing at the edge with SigDigits, which option describes what "param sigdigits 3" on the bootstrap service accomplishes?

A. Truncate three digits from dialed number. B. Suffix three digits to dialed number. C. Prefix three digits to the dialed number at the end. D. Consider only the first three digits from the dial number.

Correct Answer: A

QUESTION NO: 4
Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

A. You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements. B. You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements. C. You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements. D. You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.

Correct Answer: B

QUESTION NO: 5
You are about to perform a Tech Refresh upgrade for a customer. The customer wants more details about how the historical data is maintained. The customer has two sides each with a router, logger, and HDS-DDS. Which is the best explanation?

A. The routers exchange historical data to keep themselves up to date and each router keeps its local HDS-DDS up to date. B. The loggers exchange historical data to keep themselves up to date and each logger keeps its local HDS-DDS up to date. C. Each side synchronized its data from the logger using SQL replication. D. The HDS-DDSs continuously synchronized the historical data to keep themselves up to date.

Correct Answer: B

QUESTION NO: 6
Refer to the exhibit.

In a Cisco Unified Contact Center Enterprise 10.0 Outbound Option with SIP dialer, you check the status of the Dialer process from Diagnostic Framework Portico. What does the circled message "R" represent?

A. telephony port status B. ready ports C. reserved ports D. customer instance name E. configured ports

Correct Answer: B

QUESTION NO: 7
Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

A. You can enable hyper-threading at the Guest OS level. B. You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM. C. You can enable hyper-threading at the hypervisor level. D. You cannot enable hyper-threading at the hypervisor level. E. You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM.

Correct Answer: A,D

Cisco Implementing and Supporting Cisco Unified Contact Center Enterprise - 600-460 Exam Questions