Oracle Field Service 2022 Implementation Professional - 1z0-1003-22 Exam Questions [2026]

QUESTION NO: 1
On the Quota screen in Oracle Field Service Cloud (OFSC), there is a column that displays values for 'Other Activities'.
Which describes the 'Other Activities' that contribute to the values displayed in that column?

A. activities that have specifically been added by field resources using the 'Add Activity1, 'Prework' or 'Reopen' actions B. non-scheduled activities that exist within the Capacity Area bucket C. non-scheduled activities that are either within the Capacity Area bucket or currently assigned to resources' routes D. activities that consume capacity but are not associated with the capacity categories or time slots configured for a given Capacity Area

Correct Answer: C

QUESTION NO: 2
A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

A. Create a 'start-after' link template between the preliminary work and the scheduled work. B. Create a 'start-before' link template between the preliminary work and the scheduled work. C. Add a new 'Prework' custom property to the 'Edit/View activity' context in Oracle Field Service Cloud (OFSC). D. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).

Correct Answer: B

QUESTION NO: 3
A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?

A. The customer will obtain results for dates between May 10th and May 15th, both inclusive. B. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th. C. Only if there is quota available, the customer will obtain results for dates between May 10th and May 15th. D. The customer will obtain results for dates May 10th and May 15th.

Correct Answer: D

QUESTION NO: 4
Which two statements are true regarding managing inventory within OFSC?

A. When customer inventory is de-installed, it is moved to the "Resource" pool. B. A resource with eligible permissions can add inventory to his or her own pool. C. Filters can be created for inventory. D. Missing required inventory does not restrict an activity from being completed.

Correct Answer: A,B

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QUESTION NO: 5
Which three options are valid 'Units of measure' in a Resource Type's[ 'Load Threshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?

A. Time percent B. Working hours cost C. Travel time cost D. Overtime cost E. Hours F. Number of activities

Correct Answer: C,E,F

QUESTION NO: 6
A company has a policy that even if they route a full day's work to a technician, they would only like to reveal the next two activities on the technician's route on their mobile device.
How do you use filters to satisfy this requirement?

A. Create an activity filter with "Activity Scheduled in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician. B. Create an activity filter with "Activity location < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician. C. Create an activity filter with "Pending Activity Order in 1,2" and set the filter in the Restriction and Filters tab for the User Type of the technician. D. Create an activity filter with "Position in route < 2" and set the filter in the Restriction and Filters tab for the User Type of the technician.

Correct Answer: A

QUESTION NO: 7
You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.
How do you accomplish this?

A. Create a String property and use a Regular Expression to set the format of the table. B. Create a String or File property and use the Regular Expression and XSL Transformation fields. C. Create a File property and use the Regular Expression and XSL Transformation fields. D. Create a File property and use a Regular Expression to set the format of the table. E. Create a String property and use the Regular Expression and XSL Transformation fields.

Correct Answer: B

QUESTION NO: 8
A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities. B. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities. C. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities. D. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.

Correct Answer: C

QUESTION NO: 9
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

A. Enable the "Allow activity reorder inside the route" feature within the Dispatcher User Type. B. Verify that access to Mobility is enabled within the Dispatcher User Type. C. Enable the "Allow action time adjustment in Manage" feature for the Dispatcher User Type. D. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

Correct Answer: C

QUESTION NO: 10
A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSC interface screens to display in German.
Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?

A. Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list. B. Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary. C. Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality. D. Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.

Correct Answer: D