Apple Device Support - SUP-2026 Exam Questions [2026]

QUESTION NO: 1
ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.
Select two responses.
Which two authentication methods can they use to lock a note in the Notes app?

A. Device passcode B. Apple ID password C. Notes password D. Secure token E. PIN code

Correct Answer: A,C

QUESTION NO: 2
Drag and Drop Question
Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Correct Answer:

QUESTION NO: 3
Which of these actions should you take if an error occurs while restoring your device from an iCloud backup?

A. Try to restore on a different Wi-Fi network. B. Turn off Find My before you try to restore. C. Sign out of your Apple Account on the device. D. Restart the device in DFU mode.

Correct Answer: A

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 4
Which option can you access to view the current activity of Apple Configurator for Mac?

A. From the Apple Configurator menu, choose View Activity. B. From the Apple Configurator menu bar, choose Window > Activity. C. Double-click the device and select Activity.

Correct Answer: B

QUESTION NO: 5
Activity Monitor ________ to help diagnose app issues.

A. Tests applications against benchmarks with dynamic resource assignment B. Tracks CPU, memory, and network use to find resource-intensive processes C. Tracks power consumption at the hardware level and automatically adjusts it D. Installs driver updates in the background whenever peripherals are detected

Correct Answer: B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 6
Which two of these conditions are required to automatically sync Safari profiles between devices?
(Select two.)

A. Devices are signed in with the same Apple Account. B. Safari is turned on in the iCloud section of Apple Account settings. C. Devices use complex passwords. D. "Website tracking: Prevent cross-site tracking" is turned on. E. Private Browsing is turned off.

Correct Answer: A,B

QUESTION NO: 7
XProtect________ to detect and block known malware in macOS.

A. Uses weekly antivirus definition files that are distributed by a device management service B. Depends on third-party endpoint apps for malware signatures C. Uses YARA signatures that Apple updates automatically D. Relies solely on notarization hashes distributed by CloudKit

Correct Answer: C

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 8
A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

A. Their iPhone is running a previous iOS version and must be updated first. B. Their iPhone is experiencing a software issue and must be restored. C. Their iPhone doesn't support the feature. D. Their iPhone has a restriction that prevents the user from erasing it.

Correct Answer: D

QUESTION NO: 9
How do you start up a Mac with Apple silicon in macOS Recovery?

A. Turn on or restart the Mac, then immediately press and hold Command-R until the Apple logo appears. B. Turn on or restart the Mac, then immediately press and hold the Shift key as it starts up. C. With the Mac shut down, press and hold the power button until "Loading startup options" appears.

Correct Answer: C

QUESTION NO: 10
You connect your Mac to Wi-Fi at a coffee shop. Before you can access the internet, you must accept terms and conditions through a web portal. Which of these Wi-Fi network types commonly uses web portals for access?

A. Guest B. Public C. Captive D. Private

Correct Answer: C

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 11
Scenario
You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone. You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.
What should you use to verify that your Mac has successfully connected to the microphone?

A. System Information > Hardware > USB B. The microphone's power light C. The device driver settings D. VoiceOver Utility > Sound > Input Device > USB CODEC

Correct Answer: A

QUESTION NO: 12
Which macOS feature allows you to use your iPhone as a webcam?

A. Continuity Camera B. Stage Manager C. Focus D. Quick Look

Correct Answer: A

QUESTION NO: 13
Why are passkeys more secure than passwords?

A. They are less vulnerable to phishing. B. They generate a unique shared secret for every account on the device. C. They work on Apple devices only. D. They use XProtect to create signed certificates in iCloud Keychain.

Correct Answer: A

QUESTION NO: 14
How can you control who can discover your iPhone or iPad when it's within AirDrop range?

A. Set AirDrop to Contacts Only. B. Require a verification code from the other device in Password & Security settings. C. Turn off AirDrop in Privacy settings.

Correct Answer: A