Pegasystems Pega Certified Business Architect (PCBA) 87V1

QUESTION NO: 1
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.

A. Add a case wide action to the case workflow. B. Add an alternate stage to the case life cycle. C. Configure the Cancel button on the user views to resolve the case. D. Add a stage-only action to each stage in the case workflow.

Correct Answer: A

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QUESTION NO: 2
In the Answer Area, identify the type of data measured in each report.

Correct Answer:

QUESTION NO: 3
Which requirement do you satisfy by using a Wait step?

A. An Accident Claim case pauses until 48 hours after the accident. B. An Accident Claim case pauses until an email is sent to the user. C. An Accident Claim case pauses until a manager approves the request. D. An Accident Claim case pauses until a user uploads an accident image.

Correct Answer: A

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QUESTION NO: 4
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then confirms the corrected address.
How do you configure this requirement?

A. Add a case-wide optional action to the workflow to perform the address change process. B. Add a case-wide optional action to the workflow to submit a new address. C. Add an alternate stage to the case life cycle to change the address. D. Add a button to each assignment to present the customer with a form to submit a new address.

Correct Answer: A

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QUESTION NO: 5
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel Itinerary. Which configuration displays the Select hotel amenities section only if a user selects the Add amenities check box?

A. A visibility condition (when rule) applied to the Select hotel amenities section B. A disable condition (when rule) applied to the Add amenities check box C. A required condition (when rule) applied to the Add amenities check box D. A disable condition (when rule) applied to the Select hotel amenities section

Correct Answer: A

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QUESTION NO: 6
A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.
Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

A. A view where the customer can enter their order number B. A view that presents the order status and delivery date details C. A view that updates with order status and delivery date details when the customer enters the order number D. A view that presents the order status, delivery date details, and a map with the path the package has traveled

Correct Answer: C

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QUESTION NO: 7
Which two requirements ensure that valid data is used in a case? (Choose Two)

A. The data is organized in a data type. B. The data fits the business logic. C. The data is locally sourced. D. The data is the correct field type.

Correct Answer: B,D

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QUESTION NO: 8
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the parent case processing until the child cases are resolved?

A. Add a wait step to the parent case pausing the parent case until the child cases resolve. B. Add an approval step to each of the child cases to resolve the cases. C. Add a 30-day wait to the parent case to allow time for the child cases to resolve. D. Add a service level agreement to resolve the child cases within 90 days.

Correct Answer: A

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Pegasystems Pega Certified Business Architect (PCBA) 87V1 - PEGAPCBA87V1 Exam Questions