Peoplecert MSP Practitioner, 5th edition - MSP-Practitioner Exam Questions [2026]

QUESTION NO: 1
Which of the following is not true about programme control?

A. Programme control justifies continuance of programme B. Programme control defines reporting mechanism C. Programme control minimizes impact of ambiguity D. Programme control provides supporting activities to refine and improve delivery

Correct Answer: B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 2
In delivering the capability, which role is responsible for aligning projects with programme objectives?

A. Programme Manager B. BCM C. Programme Office D. SRO

Correct Answer: A

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 3
At the start of the programme, the programme manager listed some design-related actions to be completed.
Which role is MOST focused on each task?

Correct Answer:

Explanation:
Design Action
Role
Show the vision statement to the engineering and maintenance staff and collect feedback from them Business change manager Facilitate the recruitment of a consultant to help the CTO assess new call centre technologies Programme manager Agree to the use of external consultants to help build the target operating model Senior responsible owner The BCM is responsible for the interface between the programme and the business (staff feedback). The Programme Manager handles the day-to-day operational facilitation and procurement support. The SRO has the ultimate authority to approve significant resource expenditures like external consultancies.

QUESTION NO: 4
As the influence of a stakeholder increases, it is recommended that a 'higher' level of engagement is appropriate. Which of the following describes this increasing engagement?

A. Keep informed, maintain interest, active consultation B. Active consultation, keep informed, maintain interest C. Keep informed, active consultation, maintain interest D. Maintain interest, active consultation, keep informed

Correct Answer: A

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 5
Significant changes to the customer processes have been delivered and Tranche 2 is now complete. Many engineering staff do not believe that the Training Project is needed in Tranche 3 as they feel the changes to the new customer processes are minor. The programme manager is concerned that the engineering staff may have misunderstood the extent of the changes. As a result, the programme manager noted in the end-of-tranche report for Tranche 2, that there needs to be more engagement with engineering staff during subsequent tranches.
Is this recommendation an appropriate application of the 'evaluate new information' process, and why?

A. No, because the end-of-tranche report should focus on the programme's financial performance B. Yes, because the end-of-tranche report should report on the effectiveness of communications C. No, because the end-of-tranche report should focus on progress towards the target operating model D. Yes, because the end-of-tranche report should include a list of risks to the next tranche

Correct Answer: B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 6
Which document identifies appropriate milestones for benefit reviews?

A. Business case B. Information management plan C. Benefit realization plan D. Quality and assurance plan

Correct Answer: C

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 7
The programme is in the 'deliver the capabilities' process in Tranche 3. Engineering staff have been installing the new water meters. As a result, fewer staff than planned have attended the first few training courses, delivered as part of the Training Project. If this trend continues, realization of the reduced costs could be delayed. The programme manager has asked the CEngO to schedule this routine work so that the engineers can attend training courses in the future.
Which theme is MOST relevant to this situation, and why?

A. Decisions, because the programme manager is responding to possible delays to the training courses affecting programme benefits B. Justification, because the delays to the training courses could impact how quickly the reduced costs are realized C. Justification, because further delays to the training courses will start to impact programme costs, affecting the business case D. Decisions, because the problem with the delayed training courses is causing a delay to delivery of the programme benefits

Correct Answer: B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 8
In which document would you expect to find the levels of confidentiality to be applied in the programme?

A. The Resource Management Strategy B. The Information Management Strategy C. The Benefits Management Strategy D. The Quality Management Strategy

Correct Answer: B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).