
Microsoft Collaboration Communications Systems Engineer - MS-721 Exam Questions
QUESTION NO: 1
You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations.
Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations.
Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies
Topic 2, Contoso Case Study 2
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server- certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department ' s phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department ' s phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
QUESTION NO: 2
You are deploying a Microsoft Teams Rooms on Windows device.
You have a file named Wallpaper.jpg that contains a company-branded wallpaper graphic.
You need to ensure that the device displays the company-branded wallpaper.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You are deploying a Microsoft Teams Rooms on Windows device.
You have a file named Wallpaper.jpg that contains a company-branded wallpaper graphic.
You need to ensure that the device displays the company-branded wallpaper.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,C
QUESTION NO: 3
Your company has offices in Paris and London.
You are migrating from an on-premises PBX telephony solution to a Microsoft Teams Phone deployment that uses Direct Routing. You plan to use the existing telephony earner. The new solution will provide telephony services to users m both offices.
You need to recommend a solution that is the most resistant to possible failures. The solution must ensure that calls are routed through each user ' s respective office.
Which two actions should you include in the recommendation? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
Your company has offices in Paris and London.
You are migrating from an on-premises PBX telephony solution to a Microsoft Teams Phone deployment that uses Direct Routing. You plan to use the existing telephony earner. The new solution will provide telephony services to users m both offices.
You need to recommend a solution that is the most resistant to possible failures. The solution must ensure that calls are routed through each user ' s respective office.
Which two actions should you include in the recommendation? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
Correct Answer: A,D
QUESTION NO: 4
You have a Microsoft Teams deployment that uses Teams Premium licensing.
You need to configure Teams webinars to meet the following requirements:
* Display a watermark on shared content.
* Require attendees to answer the default questions on a registration form.
Which type of policy should you use for each requirement? To answer, drag the policy types to the correct requirements. Each policy type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You have a Microsoft Teams deployment that uses Teams Premium licensing.
You need to configure Teams webinars to meet the following requirements:
* Display a watermark on shared content.
* Require attendees to answer the default questions on a registration form.
Which type of policy should you use for each requirement? To answer, drag the policy types to the correct requirements. Each policy type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

QUESTION NO: 5
You have a Microsoft Teams Phone deployment
You are deploying a shared phone to a server room.
You need to create a policy to configure the phone. The solution must meet the following requirements
* The device display must show only a dial pad
* Users must be prevented from signing out of the device account.
* Access to the device ' s calendar and voicemail apps must be disabled How should you complete the PowerShell command? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.

You have a Microsoft Teams Phone deployment
You are deploying a shared phone to a server room.
You need to create a policy to configure the phone. The solution must meet the following requirements
* The device display must show only a dial pad
* Users must be prevented from signing out of the device account.
* Access to the device ' s calendar and voicemail apps must be disabled How should you complete the PowerShell command? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

QUESTION NO: 6
You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a Session Border Controller (SBC).
You have a user named User1.
User1 relocates from Site1 to Site2 and is assigned a new phone number.
You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.
What should you change?
You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a Session Border Controller (SBC).
You have a user named User1.
User1 relocates from Site1 to Site2 and is assigned a new phone number.
You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.
What should you change?
Correct Answer: A
QUESTION NO: 7
You have a Microsoft Teams deployment
You have the users shown in the following table.

You need to recommend add-on licenses. The solution must minimize costs.
Which add-on license should you recommend for each user? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You have a Microsoft Teams deployment
You have the users shown in the following table.

You need to recommend add-on licenses. The solution must minimize costs.
Which add-on license should you recommend for each user? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Correct Answer:

Explanation:

QUESTION NO: 8
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?
Correct Answer: D
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 9
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?
Correct Answer: A
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 10
You have a Microsoft Teams Phone deployment.
You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.
What should you use?
You have a Microsoft Teams Phone deployment.
You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.
What should you use?
Correct Answer: B
QUESTION NO: 11
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You plan to use Microsoft Power BI to analyze Call Quality Dashboard (CQD) data for the deployment.
You download the Power BI query templates for CQD from the Microsoft Download Center.
You need to use Power BI Desktop to review reports about PSTN calls that go through Direct Routing.
What should you do first?
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You plan to use Microsoft Power BI to analyze Call Quality Dashboard (CQD) data for the deployment.
You download the Power BI query templates for CQD from the Microsoft Download Center.
You need to use Power BI Desktop to review reports about PSTN calls that go through Direct Routing.
What should you do first?
Correct Answer: B
Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).
QUESTION NO: 12
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: When the Surface Hub displays the Welcome screen, insert a USB flash drive that contains the provisioning package.
Does this meet the goal?
Your company purchases several Microsoft Surface Hub devices for use with Microsoft Teams Rooms You create a provisioning package (.ppkg) to configure certificates, apps, and proxy settings for each Surface Hub.
You need to deploy the provisioning package to each Surface Hub.
Solution: When the Surface Hub displays the Welcome screen, insert a USB flash drive that contains the provisioning package.
Does this meet the goal?
Correct Answer: A




