Microsoft Dynamics 365 Fundamentals - MB-901 Exam Questions
QUESTION NO: 1
A company sells and maintains heating and air conditioning equipment. The company uses Dynamics 365 Field Service.
The company is evaluating Field Service Mobile for technicians.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company sells and maintains heating and air conditioning equipment. The company uses Dynamics 365 Field Service.
The company is evaluating Field Service Mobile for technicians.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Box 1: Yes
When technicians are working on a work order they can add your notes, attachments, pictures, and signatures.
Box 2: Yes
Field Service Mobile lets technicians work online or offline. Online mode requires an Internet connection; offline mode does not.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/field-service-mobile-app-user-guide
QUESTION NO: 2
A company sells products to consumers by using an e-commerce site.
You need to recommend tools to understand the consumer base and protect against disputed transactions.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company sells products to consumers by using an e-commerce site.
You need to recommend tools to understand the consumer base and protect against disputed transactions.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
QUESTION NO: 3
What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: C,D
QUESTION NO: 4
A company with disparate systems is interested in the Common Data Model.
How does using the Common Data Model benefit the company? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company with disparate systems is interested in the Common Data Model.
How does using the Common Data Model benefit the company? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
Reference:
https://docs.microsoft.com/en-us/common-data-model/
QUESTION NO: 5
This question requires that you evaluate the BOLD text to determine if it is correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
This question requires that you evaluate the BOLD text to determine if it is correct.
A construction services firm plans to standardize financial and payroll functions including the capability of adding project timesheets to track work and costs for community improvement projects.
You recommend that the company implements Dynamics 365 Finance.
Review the underlined text. If it makes the statement correct, select "No change is needed." If the statement is incorrect, select the answer choice that makes the statement correct.
Correct Answer: D
QUESTION NO: 6
A non-profit company is considering moving their Dynamics 365 solution from on-premises to online.
You need to help the company understand where their data will be stored after the move and who will own the data.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A non-profit company is considering moving their Dynamics 365 solution from on-premises to online.
You need to help the company understand where their data will be stored after the move and who will own the data.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation
QUESTION NO: 7
You need to enter leads in Dynamics 365 Sales.
Which two applications can you use to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to enter leads in Dynamics 365 Sales.
Which two applications can you use to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: C,D
QUESTION NO: 8
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Which two components are included in Dynamics 365 Marketing? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,C
QUESTION NO: 9
A company uses Dynamics 365 Customer Service.
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
A company uses Dynamics 365 Customer Service.
The service team handles a large number of calls for common service requests. The company wants to provide customers a self-service option to reduce the number of service calls.
You need to recommend a solution for the company.
What should you recommend?
Correct Answer: B
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