HP Selling HP Supplies 2020 - HP2-I14 Exam Questions [2026]

QUESTION NO: 1
Match the printing supplies term on the left with its definition on the right.

Correct Answer:

* Grey marketing: Genuine HP Product that sold in a region they are not intended for without the consent of HP
* Counterfeiting: Unauthorized use of a trademark on HP products that were note made under a license from HP
* Clones: New non-HP Cartridges that might violate IP such as patents used in Original HP Cartridges

QUESTION NO: 2
How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)

A. HP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces. B. HP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation. C. HP engineers designed the printheads to work with the ink to print durable, high-quality documents. D. HP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.

Correct Answer: B,C

QUESTION NO: 3
Why is using remanufactured toner cartridges bad for business? (Select two.)

A. Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink. B. Remanufactured toner cartridges generate more heat than Original HP cartridges. C. Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges. D. Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint. E. Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.

Correct Answer: C,D

QUESTION NO: 4
A potential customer Is a new startup working to establish its reputation for quality. The company needs to make a good impression with the introductory documents it sends to its mailing list. Why should this customer use Original HP supplies?

A. The company can execute high-volume, complex printing jobs with Original HP supplies faster than If they use non-HP supplies. B. The company can get professional-quality precision output from their HP printers from the first page to last. C. Original HP supplies can help the company lower their carbon footprint, helping to establish the company's sustainable image. D. HP world-class manufacturing partners carefully manage internal supply chains and follow industry best practices on security.

Correct Answer: C