Salesforce Energy and Utilities Cloud Accredited Professional - Energy-and-Utilities-Cloud Exam Questions [2026]

QUESTION NO: 1
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A. A picklist field can be added to the Prodoct2 object B. A picklist attribute can be configured and associated to the base object type. C. A picklist attribute can be configured and associated to each product individual^ D. A Velocity Picklist can be configured and related to Produc12 object

Correct Answer: A

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QUESTION NO: 2
An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?

A. Energy and Utilities Cloud - Contract Lifecycle Management B. Energy and Utilities Cloud - Sales and Service C. Energy and Utilities Cloud = Configure Price Quote (CPQ) D. Energy and Utilities Cloud - Document Generation S

Correct Answer: A

QUESTION NO: 3
An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A. An account record with record type Service B. An account record with record type Billing C. An account record with record type Service Aggregator D. An account record with record type Consumer

Correct Answer: A

QUESTION NO: 4
An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

A. Salesforce will be the system of record for contacts and it doesn ' t need to update the billing system in the future. B. The billing system can query Salesforce every night to retrieve changes made to contacts. C. Salesforce can send the updated information to the billing system in real-time or batch if it ' s required, D. Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.

Correct Answer: B,C

QUESTION NO: 5
A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren ' t being rendered correctly.
What could be the likely reason for this issue?

A. Lightning Web Components aren ' t supported on Energy and Utilities Cloud. B. Remote Site Settings entries are missing. C. There are incorrect permissions an Lightning Web Components. D. The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.

Correct Answer: C

QUESTION NO: 6
Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?

A. Customer expectations and values B. Capitalization of the cloud C. Removing the complexity from the business D. Regulatory and technology changes E. Digital first and work-from anywhere in real time

Correct Answer: A,D,E

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QUESTION NO: 7
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring B. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring C. A Pricing Variable, with type as Price and charge type as Recurring D. A Pricing Plan Entry, with type as Price and charge type as Recurring

Correct Answer: A,D

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QUESTION NO: 8
4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

A. Balances B. Premise C. Account D. eSignature E. Meter Pings

Correct Answer: A,B,C