GAQM Certified Team Leader (CTL) - CTL-001 Exam Questions [2026]

QUESTION NO: 1
Which of the following is an example of communication?

A. All of the above B. Two colleagues talking about a project C. A barking dog D. A memo from the supervisor

Correct Answer: A

QUESTION NO: 2
True or False: When our reality matches expectations, people feel in control.

A. True B. False

Correct Answer: A

QUESTION NO: 3
Emotional intelligence includes our ability to:

A. Understand and manage emotions B. Accurately identify emotions in others C. All of the above D. Accurately identify emotions in ourselves

Correct Answer: C

QUESTION NO: 4
Which of the following is not a tool for better listening?

A. Verbal cues (such as leaning forward or nodding) B. Helping the other person complete their idea C. Making eye contact appropriately D. Asking questions to clarify your understanding

Correct Answer: B

QUESTION NO: 5
Which of these words means "the combined effort is greater than its parts?"

A. Interdependence B. Interactivity C. Stability D. Synergy

Correct Answer: D

QUESTION NO: 6
Supervisors who work well with most people but find it difficult to handle discipline problems and immature people have which Style Profile?

A. Style Profile 3-4 (Participating - Delegating) B. Style Profile 2-3 (Selling - Participating) C. None of the above D. Style Profile 1-2 (Telling - Selling)

Correct Answer: B

QUESTION NO: 7
True or False: Teams must always have a defined leader.

A. True B. False

Correct Answer: B

QUESTION NO: 8
A team is...

A. A group of people working towards a common goal B. Several people who work under the same leader C. Any of these configurations D. A group of people with a high degree of interdependence geared toward the achievement of a goal or the completion of a task

Correct Answer: D