Salesforce Certification Preparation For Community Cloud Consultants - CRT-271 Exam Questions

QUESTION NO: 1
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]

QUESTION NO: 2
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?

QUESTION NO: 3
Universal Containers built a Community to expose Leads and Opportunities totheir resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

QUESTION NO: 4
Universal containers (UC) wants to make sure its brand is applied to theChatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:

QUESTION NO: 5
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?

QUESTION NO: 6
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
Select one or more of the following:

QUESTION NO: 7
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template.
What two things should a Salesforce Admin do to accomplish this requirement? Choose2 answers

QUESTION NO: 8
Northern Trail Outfitters recently launched a community for its B2Bcustomers and partners. The community uses a restrictive sharing model and prevents user collaboration. The VP of Support wants to measure user adoption and engagement.
What should the Consultant recommend to meet the requirement?

QUESTION NO: 9
Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?

QUESTION NO: 10
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amounttotals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses. Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

QUESTION NO: 11
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting toPublic Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?

QUESTION NO: 12
How is visibility to Articles Types controlled for Community Members?