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ServiceNow Certified Implementation Specialist - Hardware Asset Management - CIS-HAM Exam Questions

QUESTION NO: 1
When working in conjunction with a Field Service Management (FSM) change task, what feature removes the need to manually update the asset record associated to the task?
Correct Answer: B
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QUESTION NO: 2
What happens to the consumable's asset record after it has been consumed?
Correct Answer: A
QUESTION NO: 3
For advanced risk assessment, risk response can be handled in the following ways:
(Choose two.)
Correct Answer: A,B
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QUESTION NO: 4
Which applications are required to perform a blind audit of your asset inventory?
Correct Answer: C
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QUESTION NO: 5
Which mobile app can users leverage to view the assets assigned to them and create incidents to report issues with their devices?
Correct Answer: B
QUESTION NO: 6
What is the focus of asset management?
Correct Answer: D
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QUESTION NO: 7
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment.
Why?
Correct Answer: B
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QUESTION NO: 8
What information would you find on the Procurement tab of the Hardware Asset dashboard? (Choose two.)
Correct Answer: C,E
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QUESTION NO: 9
What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?
Correct Answer: A
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QUESTION NO: 10
What are the main purposes of transfer order line tasks? (Choose two.)
Correct Answer: A,E
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QUESTION NO: 11
When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?
Correct Answer: A
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QUESTION NO: 12
Several of your models are listed as Match Not Found on the Model Management tab of the Hardware Asset dashboard. What are the potential causes of this? (Choose three.)
Correct Answer: A,D,E
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QUESTION NO: 13
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
Correct Answer: B,C,E
QUESTION NO: 14
What is the first tier of the capability blueprint?
Correct Answer: B
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QUESTION NO: 15
When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?
Correct Answer: A
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