SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation

QUESTION NO: 1
When defining service contract scenarios that require flexible pricing by using the item category SCN2 (price adoption item category), what methods for price adaptation are available?
Note: There are 2 correct answers to this question.

A. Maintain the prices of service contract items manually at service contract item level B. Use pricing condition records with varying validity periods and maintain pricing elements in these condition records per validity period C. Maintain the prices of service contract items manually at billing request line level D. Set the billing and settlement dates within a billing request line as the pricing date of a service contract item, so that varying prices can be determined on varying dates

Correct Answer: C,D

QUESTION NO: 2
When using advanced variant configuration for a service contract, where do you maintain the actual configuration required?

A. In the service contract on item level. B. In the service order created with reference to the service contract. C. In the service contract on header level. D. In the billing document request.

Correct Answer: B

QUESTION NO: 3
Based on the SAP Activate methodology, which activities must you perform in the Explore phase?
Note: There are 2 correct answers to this question.

A. Use the Quality system to demonstrate SAP Best Practice processes. B. Define the organizational structure and chart of accounts. C. Conduct the Fit-to-Standard analysis to gather configuration values. D. Conduct the Digital Discovery Assessment to identify extension requirements.

Correct Answer: A,D

QUESTION NO: 4
According to the General Data Protection Regulation (GDPR) laws, when are SAP customers considered data controllers?

A. When they extract legacy data in preparation for migration B. When they request implementation of a cloud solution C. When they engage other businesses in the European Union D. When they use SAP cloud applications

Correct Answer: D

QUESTION NO: 5
What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration?
Note: There are 2 correct answers to this question.

A. Group currency B. Scoping C. Fiscal year variant D. Configuration activities

Correct Answer: B,D

QUESTION NO: 6
Which of the following master data records are used in the process covered by the scope item Procurement for Service Management (3NI)?
Note: There are 3 correct answers to this question.

A. Customer-material info record B. Business partner representing the supplier C. Bill of material D. Purchasing info record E. Business partner representing the customer

Correct Answer: A,B,E

QUESTION NO: 7
Scope item Service Contract Management (3MO) offers several features related to service contracts.
Which features are available once this scope item has been activated in your SAP S/4HANA Cloud system?
Note: There are 3 correct answers to this question.

A. Analyzing the financial performance of the service process using service contracts B. Monitoring of the automatic renewal of a service contract item C. Renewing a service contract item automatically once its value limit has been exceeded D. Managing billing document requests E. Automatic service order creation based on rules assigned to a service contract item

Correct Answer: B,C,D

QUESTION NO: 8
What are examples of business benefits of using scope item Recurring Services (4X5)?
Note: There are 3 correct answers to this question.

A. Support for automatic creation of service contracts out of multiple counter plans. B. Integration with solution orders and automatic maintenance plan creation based on service quotations. C. Post time-sheets and expenses automatically based on service order confirmations. D. Support for individual scheduling and also for mass scheduling via background jobs to trigger service orders with or without automatic release. E. Being able to use single cycle time and/or counter-based plans and also multiple counter plans.

Correct Answer: C,D,E

QUESTION NO: 9
Scope item Recurring Service (4X5) has been activated in your SAP S/4HANA Cloud system.
You would like to plan a recurring service based on a time interval and a number of operating hours for a technical object.
Which type of maintenance plan would you create?

A. A time-based single cycle plan B. A strategy plan C. A performance-based single cycle plan D. A multiple counter plan

Correct Answer: B

SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation - C-S4CSV-2208 Exam Questions