Salesforce Energy and Utilities Cloud Accredited Professional

QUESTION NO: 1
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

A. Test the order creation: Order can't be created for the account older than 365 days. B. Test the account creation: Accounts older than 365 days will not be qualified for creation. C. Test the account creation: Accounts younger than 365 days won't be qualified for creation. D. Test the product eligibility: The product will not be not available for accounts older that 365 days

Correct Answer: A

QUESTION NO: 2
What's an example of a parent and child premise record?

A. The parent premise is the apartment building, and the child is the apartment unit. B. The parent premise is the apartment unit, and the child is the apartment building. C. The parent premise is the apartment, and the child is the type of service provided. D. The parent premise is the type of service provided, and the child is the apartment.

Correct Answer: A

QUESTION NO: 3
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

A. Customer satisfaction surveys B. Electronic funds transfers C. Rate change notifications D. Payment reminders

Correct Answer: B

QUESTION NO: 4
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A. Product Scheduling B. Quantity Scheduling C. Inventory Scheduling D. Revenue Scheduling

Correct Answer: A,B

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 5
A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

A. utility Cx B. Partner Management C. utility 360

Correct Answer: C

QUESTION NO: 6
An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?

A. Create a Master quote, create group(s). add the quote group members, add products, and apply to the group. B. Create quotes for each individual site and add products, then run multi-site batch jobs. C. Create an opportunity, add products to it. then submit it to the MultiAppHandler class D. Create a multi-site quote, add members to the quote, and add products for each site

Correct Answer: A

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

QUESTION NO: 7
An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers

A. Manage changes to contract clauses. B. Manage a customer moving out. C. Create a multi-site quote. D. Set up a payment arrangement.

Correct Answer: B,D

QUESTION NO: 8
An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A. Contract Lifecycle Management (CLM) B. Service Cloud C. Energy and utility Base D. Configure Prince Quote (CPQ)

Correct Answer: B,C

Explanation: Only visible for Pass4Test members. You can sign-up / login (it's free).

Salesforce Energy and Utilities Cloud Accredited Professional - AP-207 Exam Questions