Cisco Contact Center Enterprise Implementation and Troubleshooting

QUESTION NO: 1
What are two upgrades for Common Ground? (Choose two.)

A. includes migration of windows registry B. in-place upgrades exist on VMs C. updates Hostname as appropriate D. includes database migration E. updates IP address as appropriate

Correct Answer: A,D

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QUESTION NO: 2
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

A. defined as Rule Based B. VMware vSphere is optional C. defined as Configuration Based D. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform E. VMware vCenter is required

Correct Answer: A,D

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QUESTION NO: 3
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)

A. creates a log file pertaining to the operations that it performs for troubleshooting B. is supported on servers running Linux Server C. generates certificate signing requests (CSR) D. validates any certificate E. generates self-signed certificates in the PEM format, which is an X509 extension

Correct Answer: A,C

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QUESTION NO: 4
What is needed to execute a particular script that is configured using script explore for a specific time?

A. Dialed Number mapped to a CallType B. Dialed Number mapped to a CallType and in turn mapped to a scheduled script C. Dialed Number with scheduled script D. Agent mapped to Dialed Number and Dialed Number in turn mapped with scheduled script

Correct Answer: B

QUESTION NO: 5
What should be deployed to provide a web-based administrative interface even though Unified CCE provides Configuration Manager as the legacy User Interface for administrators?

A. WebSetup B. Contact Centre Management Portal (CCMP) C. Single Pane of Glass (SPOG) D. LDAP Plugin

Correct Answer: C

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QUESTION NO: 6
What are two functions of a SIP Proxy Server? (Choose two.)

A. load balancer for HTTP and SIP B. helps to centralize the administration and call control C. handles box-to-box redundancy D. centralizes dial plans E. connects to Call Router

Correct Answer: B,D

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Cisco Contact Center Enterprise Implementation and Troubleshooting - 500-444 Exam Questions