
CompTIA A+ Certification Exam (220-802) - 220-802 Exam Questions
QUESTION NO: 1
Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).
Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).
Correct Answer: A,D
QUESTION NO: 2
A technician would like to limit computer access to certain users. Which of the following should be configured?
A technician would like to limit computer access to certain users. Which of the following should be configured?
Correct Answer: D
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QUESTION NO: 3
An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
Correct Answer: A
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QUESTION NO: 4
Administrative share names are MOST commonly designated by which of the following symbols?
Administrative share names are MOST commonly designated by which of the following symbols?
Correct Answer: B
QUESTION NO: 5
After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).
After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).
Correct Answer: D,E
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QUESTION NO: 6
Which of the following is solely designed to avoid detection by an antivirus program by using the underlying operating system to its advantage?
Which of the following is solely designed to avoid detection by an antivirus program by using the underlying operating system to its advantage?
Correct Answer: A
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QUESTION NO: 7
Which of the following user accounts should be disabled to adhere to security best practices?
Which of the following user accounts should be disabled to adhere to security best practices?
Correct Answer: B
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QUESTION NO: 8
A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?
Correct Answer: B
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QUESTION NO: 9
What are possible symptoms of malware? (Select all that apply.)
What are possible symptoms of malware? (Select all that apply.)
Correct Answer: B,C,D
QUESTION NO: 10
A user claims that they recently had a virus infection and even after the infection was cleared, the user's web browser is still redirected to the same incorrect website when it is opened. Which of the following should the technician check FIRST?
A user claims that they recently had a virus infection and even after the infection was cleared, the user's web browser is still redirected to the same incorrect website when it is opened. Which of the following should the technician check FIRST?
Correct Answer: B
QUESTION NO: 11
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?
A user states that they cannot connect to the network or the Internet. The technician determines the issue is that the computer has a static IP address and needs to use DHCP to work correctly. The technician sets the NIC to automatically assign an IP address. Which of the following should the technician perform NEXT?
Correct Answer: D
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QUESTION NO: 12
A technician is troubleshooting a reported wireless connectivity problem with a user's laptop. The 802.11a access point is located in one of the corners of a square office with 100 meter walls, while the user's office is on the opposite corner. The user's laptop is able to wirelessly pair with a printer located in the middle of the office and the user can print in ad hoc mode. Which of the following is the reason the user is unable to connect to the Internet?
A technician is troubleshooting a reported wireless connectivity problem with a user's laptop. The 802.11a access point is located in one of the corners of a square office with 100 meter walls, while the user's office is on the opposite corner. The user's laptop is able to wirelessly pair with a printer located in the middle of the office and the user can print in ad hoc mode. Which of the following is the reason the user is unable to connect to the Internet?
Correct Answer: A
QUESTION NO: 13
When setting up a new wireless router, which of the following actions should the technician take FIRST in order to secure the network? (Select TWO).
When setting up a new wireless router, which of the following actions should the technician take FIRST in order to secure the network? (Select TWO).
Correct Answer: A,B
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QUESTION NO: 14
A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
Correct Answer: A
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QUESTION NO: 15
A computer is showing the "No boot device found" message even though a technician has verified that the hard drive is set as Device 1 in the BIOS boot order. Which of the following causes is MOST likely at play?
A computer is showing the "No boot device found" message even though a technician has verified that the hard drive is set as Device 1 in the BIOS boot order. Which of the following causes is MOST likely at play?
Correct Answer: C
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