Oracle Cloud Platform Digital Assistant 2021 Specialist

QUESTION NO: 1
Error handlers can be defined in different locations with different scopes Which statement is FALSE regarding the placement of error handlers?

A. You can define a system-wide custom error handler on the digital assistant level. B. An error handler can be defined as a transition on any dialog flow state in a skill. C. An error handler can be defined globally for a skill using the defaultTransition error transition. D. The system error handler is called in case of an error when no error handling is defined on the current dialog flow state or as a default transition.

Correct Answer: C

QUESTION NO: 2
Select the FALSE statement regarding confidence levels when routing within a digital assistant.

A. Confidence level is the intent engine's score for utterance classification. B. All skills within a digital assistant must have the same confidence threshold. C. A confidence threshold is a value that's compared to the confidence level by the system, intent component to define the next action. D. If other intents that exceed the confidencethreshold have scores that are within that of the top intent by less than the win margin, these intents are also presented to the user.

Correct Answer: C

QUESTION NO: 3
You have been asked to make recommendations to a customer on the value of having a catalogue of test phrases that you can use for batch testing intents.
Which statement is the recommendation you would NOT make?

A. Batch testing allows you to have a baseline of phrases to test against, so you can demonstrate whether your skill is resolving intents more accurately over time. B. Batch testing allows you to confirm that any changes you make to the intent utterances do not inadvertently change other intent resolutions. C. Batch testing allows you to test every combination of conversation through your dialog flow. D. Having a baseline test allows you to determinewhether your intent resolution is still functioning within expected limits given any updates to your service.

Correct Answer: D

QUESTION NO: 4
What happens if there is a system error and the state does not have an error action?

A. The skill transitions to the state thatis defined by the defaultTransitions error action. If there isn't one, then it outputs the Unexpected Error Prompt value. B. The skill transitions to the state that is defined by the next action. If there isn't one, then it transition to the defaultTransitions error action. C. The skill outputs the Unexpected Error Prompt value and then transitions to thestate that is defined by the defaultTransitions error action. If there isn't one, then it ends the conversation. D. The skill transitions to the state that is defined by the next action.. If there isn't one, then it transitions to the next state in the dialog flow.

Correct Answer: D

QUESTION NO: 5
Forlive-agenttransfer,you wantthebot-user conversation historyto becomeavailableto the humanagentthat theconversation istransferredto.
Howdoyoumakethisconversationhistoryavailable?

A. Setacustompropertyon the OracleServiceCloudinstancethat's accessedbyOracleDigitalAssistant. B. SettheconvHistorypropertyinthesystem.Agentinitiationcomponent. C. Thisiscontrolled from OracleServiceCloud and hastobe turnedonbysetting acustomproperty. D. Inthe skillsettings,either switch EnableInsights to On orswitch SkillConversation to On,depending on theDigital Assistant version.

Correct Answer: A

QUESTION NO: 6
Consider thefollowing dialog flowcodeinaskill:

Whichstatementistrue?

A. Theskilldisplaysthemessage"Pleasewait,we'rereviewingyourorder",thendisplays"Almostdone...",thendisplays"T thenwaitsforuser input. B. Theskilldisplaysthemessage"Pleasewait,we're reviewing yourorder"and thenwaitsforuser input. C. Theskilldisplays themessage"Pleasewait,we're reviewingyourorder",thendisplays"Almostdone...",and thenwaitsforuser input.

Correct Answer: B

QUESTION NO: 7
Which variable type is automatically set with values from the chat client,such aslocate and timezoneoffset?

A. System variables B. User variables C. Profile variables D. System.config variables E. Variables that are defined in the context section in the dialog flow

Correct Answer: D

QUESTION NO: 8
Within your digital assistant, you notice that the user input "tell me my balance" immediately initiates the Banking skill. However, it does not offer the user the option to consider that the request could be handled by the Retail skill, which also offers the ability to check the balance in your retail account.
How should you ensure that both the banking and retail skills are considered in this case?

A. Lower the Candidate Skills Confidence Threshold in the digital assistant. B. Raise the Candidate Skills Confidence Threshold in the digital assistant. C. Lower the Confidence Threshold in the Banking skill. D. Lower the Confidence Threshold in the Retail skill.

Correct Answer: A

Oracle Cloud Platform Digital Assistant 2021 Specialist - 1Z0-1071-21 Exam Questions