Oracle Field Service 2021 Implementation Essentials - 1Z0-1003-21 Exam Questions [2026]

QUESTION NO: 1
A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?

A. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate B. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements. C. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel. D. Explain to thecustomer that it cannot be done; the fields for each entity must be consistent across the different channels.

Correct Answer: B

QUESTION NO: 2
A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.
Theirintention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.
Identify the correct way to register that middleware Application within OFSC.

A. Register the Application within the API Access tab of the authentication-oriented User Type. B. Register the Application, specifying an external token service and uploading the certificate. C. Register the Application and authenticate using the Client ID/Client Secret D. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

Correct Answer: A

QUESTION NO: 3
Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?

A. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource. B. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting. C. Create a "Not activated on time" action linkon the resource's Activate Queue. D. Create a resource filter that has an "Activated contains Activated" condition. E. Create a "Route is not activated" launch condition in Message Scenarios.

Correct Answer: A,D

QUESTION NO: 4
A company needs their field workers to be able to install inventory once an activity is in 'Started' status. Which screen configuration option supports this requirement?

A. Enable the 'Install' action within the Start Activity context. B. Enable the 'Install' action within the Inventory Grid context. C. Enable the 'Install' action within the Edit/View Activity context. D. Enable the 'Install' action within the Add/Details Inventory context.

Correct Answer: D

QUESTION NO: 5
Which two default attributes serve as stand-alone keys for work zones?

A. City B. Zip code C. Fault code D. Completion Code E. Travel area F. Service Code

Correct Answer: B,E

QUESTION NO: 6
Which two statements are true regarding managing inventory in OFSC?

A. The only inventory pools are "customer", "resource", and "installed". B. Resources can share inventory when they are working as a team. C. Resources can share inventory when using OFSC Collaboration. D. Inventory can beadded to a bucket on the Resource Tree and shared among all child resources.

Correct Answer: A,B

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